Shipping policy
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At Georgia Ember Co, we’re committed to getting your beautiful boho pieces to you quickly, safely, and with care. We ship from our home base in Georgia and take pride in packing every order with Southern hospitality. Order Processing Time
Tracking is provided for all orders and will be emailed to you as soon as your package ships.Note: Delivery times are estimates only and are not guaranteed. Weather, carrier delays, or high volume may affect actual delivery.International Shipping: We do not offer international shipping at this time. We apologize for any inconvenience and hope to expand our reach in the future.Shipping CostsShipping rates are calculated at checkout based on weight, dimensions, and destination. We do not offer free shipping at this time, but we frequently run promotions — keep an eye on our emails and social media for special offers!$10 Off $100 PromotionThis discount applies to the merchandise total only and does not include shipping, taxes, or gift wrapping (if available).Lost, Damaged, or Delayed Packages
Last updated: April 2026
How to Use This on Shopify:
- All orders are processed within 1–5 business days (Monday–Friday), excluding holidays.
- Orders placed after 2:00 PM EST will be processed the next business day.
- During peak seasons or sales, processing may take up to 5 business days. We’ll notify you if there’s any delay.
|
Shipping Method
|
Cost
|
Estimated Delivery Time
|
|---|---|---|
|
Standard Shipping
|
Calculated at checkout
|
3–7 business days
|
|
Expedited Shipping
|
Calculated at checkout
|
2–4 business days
|
|
Priority Shipping
|
Calculated at checkout
|
1–3 business days
|
- If your package is marked as delivered but you haven’t received it, please wait 2–3 additional business days and check with neighbors or your local post office.
- For lost or significantly delayed packages, contact us within 30 days of the estimated delivery date.
- We will work with the carrier to investigate and, if necessary, send a replacement or issue a refund.
Last updated: April 2026How to Use This on Shopify:
- Go to your Shopify admin → Online Store > Pages > Add page
- Paste the text above
- Title the page “Shipping Policy”
- Add the page to your footer menu so customers can easily find it
- Replace GeorgiaEmbersco@yahoo.com with your actual customer service email
